Tag Archives: strategic

4 Critical Trends in Customer Experience (CX)

How people live, work, and shop has been forever changed by the COVID-19 pandemic. Simply relying on what your company has done in the past is no longer enough to keep consumers happy. It’s critical that organizations adjust to the changing consumer landscape and consistently deliver exceptional experiences. Companies that are ignorant of rising trends […]

Goals that achieve a greater sense of accomplishment in 2017

Now that you are recharged after the holiday break, consider thinking about (or re-thinking) your organization’s 2017 goals and how you will achieve them. Do you have a good plan in place for the year? Do you feel stuck or vague on what you are striving to achieve? If you feel that YOU are clear, […]

5 Steps to Strategic Planning Success

Good strategic planning is all about knowing where you want to go and charting out the steps to get there.  As Yogi Berra famously said, “You’ve got to be very careful if you don’t know where you are going, because you might not get there.” Whether you manage a large enterprise or a small one, you undoubtedly […]