The Challenge

7-Eleven, a top global convenience retailer, was hyper-focused on growth post-pandemic and struggled with resources to support their senior leadership team through this time of transition and change. One marketing leader in particular was frustrated with his understanding of emotional EQ in the workplace and wanted to strengthen his leadership style and ability to make his own team members feel recognized, empowered, and appreciated.

The Solution

Over a twelve-month period, this marketing leader met with an experienced Noetic coach every other week to identify areas of improvement and uncover relevant tools and practice actions. Noetic also provided Upwards Feedback, where all his direct reports were confidentially interviewed, and provided insights and guidance for him to improve his leadership efficacy.

The Deliverables

  • Initial “Chemistry Session” to match coach with coachee
  • Goal Setting Session
  • DiSC Assessment and Analysis
  • Upwards Feedback Guide
  • 16 One-Hour Coaching Sessions
  • Leadership Action Plan

The Result

With an arsenal of tools and renewed management skills, this leader now uses conscious awareness and deliberate practice to improve emotional intelligence. He is consistently recognized by his Executive Team as an effective catalyst for change.

 

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