Category Archives: Marketing

Top Competencies Where Marketers Need Training

“What are the top competencies where marketers need training?” The leader of a large marketing organization recently asked me this. It’s a great question. Not only did she seek to prioritize effort and dollars, she also asked the right question. Rather than focusing on the most important competencies to master, she wanted to know the right competencies to […]

The Difference Between Insights and Thinsights

Marketing success is simple: Brand marketers who truly understand their customers create engaging and successful new products and communications, and through those successes, reap the benefits of increased sales and engagement. Meanwhile, those who don’t understand their customers fail to connect and fall further behind. Luckily, anyone can learn to be a better customer-centric marketer, whether […]

3 Tips for Finding Consumer Insight Gems

At the foundation of every successful advertising campaign is a consumer insight — an emotional expression of an unmet need or want that’s not obvious but prompts an “AHA!” when identified. Think of Snickers’ “You’re not you when you’re hungry” ad campaign: this wildly successful advertising employs the insight that people feel and act differently […]

Does Your College Have a Clear and Compelling Value Statement? Why You Need One and How to Develop It

Increasing educational attainment among underserved populations is critical to the health and vitality of our nation, yet recent news about college enrollment among lower income students has been dire. According to the American Council on Education (ACE), low income student enrollment at two and four year colleges immediately after high school graduation has declined by […]