4 Critical Trends in Customer Experience (CX)

How people live, work, and shop has been forever changed by the COVID-19 pandemic. Simply relying on what your company has done in the past is no longer enough to keep consumers happy. It’s critical that organizations adjust to the changing consumer landscape and consistently deliver exceptional experiences. Companies that are ignorant of rising trends […]

Women in Leadership: Laura Smith, Hertz Executive Vice President of Sales, Marketing and Customer Experience

Noetic’s Women in Leadership series highlights strong women leaders across industries who inspire us personally and professionally – as leaders, collaborators, and humans. They are recognized and influential in their respective fields and they leverage their positions of leadership to uplift, encourage, and support other women.  This month we are proud to feature Laura Smith, […]

Women in Leadership: Michelle Russo, Chief Communications Officer at the United States Chamber of Commerce

Noetic’s Women in Leadership series highlights strong women leaders across industries who inspire us personally and professionally – as leaders, collaborators, and humans. They are recognized and influential in their respective fields and they leverage their positions of leadership to uplift, encourage, and support other women.  This month we are proud to feature Michelle Russo, […]

Consumers are Ready. Are Your Digital Platforms?

The masks are finally shedding. Refreshed business and social norms are solidifying. Many organizations are re-emerging with a refined vision and product formulated and optimized over the past 14 months. With that enhanced plan solidified, now is the time to optimize your digital strategy towards fueling accessible growth in today’s landscape.  To ensure your digital platforms re-emerge refreshed and […]

Women in Leadership: Julia Ziegler, Director of News and Programming at WTOP News

Noetic’s Women in Leadership series highlights strong women leaders across industries who inspire us personally and professionally – as leaders, collaborators, and humans. They are recognized and influential in their respective fields and they leverage their positions of leadership to uplift, encourage, and support other women.  This month we are proud to feature Julia Ziegler, […]

How Can Leaders Train Themselves and Their Teams Now For Later?

Through our almost two decades of experience working with organizations of all sizes across all industries, we’ve seen a lot of what works well… and unfortunately, a lot of what doesn’t. In the last year, one thing we can state with certainty: senior leaders’ ability and willingness to invest in their and their team’s learning […]